Refund Policy

Last updated: March 27, 2026

Overview

DecisionLog is operated by Self format Krzysztof Marczewski, ul. św. Mikołaja 8/11 lok. 208, 50-125 Wrocław, Poland.

Free Service

DecisionLog is currently offered as a free service. As no payments are collected, no refunds are applicable at this time.

Paid Features

If paid features or subscription plans are introduced in the future, the following refund policy will apply:

Eligibility

You may request a refund within 14 days of purchase if you are not satisfied with the service. This is in accordance with EU consumer protection regulations regarding the right of withdrawal.

How to Request a Refund

To request a refund, contact us at contact@decisionlog.me with the subject line "Refund Request" and include:

• Your account email address
• Date of purchase
• Reason for the refund request

Processing

Refund requests will be processed within 10 business days. Approved refunds will be returned to the original payment method.

Exceptions

Refunds may not be available for:

• Services already fully consumed or delivered
• Requests made after the 14-day refund period

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date.

Contact

For any questions about this Refund Policy, contact us at contact@decisionlog.me.